Smarter work
Closing your laptop should really mean finished
Many knowledge professionals finish their actual work, only to discover that the administration is still scattered across the desk.
Read article →INSIGHTS
New insights and product updates from Bizzi-B
Short, practical articles about client conversations, product improvements, AI, privacy and better follow-up.
Client conversations
Three minutes of preparation can change a conversation
Recognising a name and company logo is not the same as being prepared for what is happening with that client.
Read article →
Client conversations
A good meeting without ownership achieves little
Everyone can agree enthusiastically. Execution only starts when it is clear who will do what and by when.
Read article →
Client conversations
Changes are fine as long as they are recorded properly
In technical projects, changes often arise during the conversation. Without immediate documentation, different versions of the same agreement soon appear.
Read article →
Client conversations
Sometimes the best idea comes after the conversation
A conversation can be finished while your mind is still working. That late insight is exactly what you do not want to lose.
Read article →
Client conversations
Say it before the details disappear
Immediately after a meeting, you know exactly what mattered. That is the best moment to record it.
Read article →
Client conversations
From business card to usable client contact
Collecting a business card is easy. Finding and using the information at the right moment is much harder.
Read article →
Client conversations
If you try to write everything down you only listen halfway
A good conversation needs your attention. Yet part of your mind is often already thinking about the report you still have to write.
Read article →
Client conversations
‘I will get back to you’ only works with a clear task
A promise sounds client-focused. It only becomes real follow-up when it has an owner and a deadline.
Read article →
Client conversations
A good conversation deserves a good follow-up
The value of a client conversation is not only in what is said, but mainly in what happens next.
Read article →
Client conversations
Why recording client conversations can take more time than the conversation itself
Client work gets easier when notes and follow-up are part of the same workflow rather than separate admin tasks.
Read article →
AI & Maya
An AI Note Taker only becomes useful when something happens after the summary
AI is most useful when it supports the next action, not when it merely produces another block of text.
Read article →